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Q and A with Ty McMahan of STELLAService – Emerging eCommerce Spotlight

Q and A with Ty McMahan of STELLAService – Emerging eCommerce Spotlight

With both Amazon and Google pushing customer service metrics to the forefront of the eCommerce buying experience it’s becoming increasingly clear that delivering quality customer care and support will continue go grow as a key differentiator for online retailers as opposed to price and/or selection in the past. One of the leading innovators in the […]

BazaarVoice To Buy Rival PowerReviews For $151MM

BazaarVoice To Buy Rival PowerReviews For $151MM

Looks like the world of online seller reviews is getting a bit smaller. BazaarVoice announced today that it would acquire Power Reviews for $151 million dollars. As we’ve mentioned in the past collecting and distributing merchant ratings is a great way of increasing clickthrough rates and revenue for sellers who actively promote products both on […]