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Keep & Grow Your Holiday Customers
A Reactivation and Retention Roundtable
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Some topics we discussed:
- Industry data recap on ecommerce trends and buyer behaviors
- Reactivating and retaining your pre- and post-pandemic shoppers
- How to execute a successful digital marketing plan across channels
- Tips to continue and boost your ecommerce momentum in 2021
The pandemic changed the behavior of consumers who broke ecommerce records in Q4. Many brands saw an influx of new customers. The question you should be asking now is “How do I keep them?”
Now is the time to double down on your customer reactivation and retention efforts to keep the momentum going in 2021. Watch on-demand to hear our experts share proven methods to retain and reactivate your new customers by deploying loyalty tactics, enhancing post-purchase messaging, adapting to the new landscape, and more.
Our Speakers
Andy Taylor
Director of Research
Mary Miller
CRM & Email Strategist
Jon Chang
Global Head of Shopping Growth
Erin Twyman
Enterprise Client Success Manager
Beauty Vertical Lead
Sharon Gee
Senior Director & GM of Omnichannel