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Turning Shoppers Into Customers: How to Retain Your New Customers Post-Holiday

What We Covered:

  • Expert recommendations on best practices for retaining customers in Q1
  • Common challenges in converting customers and how to mitigate them
  • How macro trends will affect strategies, and how to use one channel to inform another for an integrated marketing approach
  • How to get the biggest ROI on your Q4 efforts and come out ahead post-holiday

Register to Watch On Demand:

The holiday shopping frenzy has come to an end and it’s finally time to take a step back from your marketing strategy and enjoy some downtime, right? Wrong! ‘Tis the season to capitalize on holiday shoppers and convert them into loyal customers.

Join Tinuiti’s panel discussion as we sat down with experts from Movable Ink, a content personalization platform, Yotpo, eCommerce marketing platform, and Justuno, conversion marketing and analytics platform, to weigh in on how you can leverage different channels – and make connections between them – to retain shoppers post-holiday.

Our Speakers


Chelsey Codrington

Senior Director, Client Strategy Tinuiti

Ron Hay

Associate Director Strategy – Retail Movable Ink

Steph Carcamo

Customer Experience and Support Operations Manager Justuno
Lize Keefer headshot

Lize Keefer

Associate Director, Paid Social Tinuiti

Courtney Siegel

Director of Demand Generation Yotpo

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